Personal data management

The Customer is informed of the regulations concerning marketing communication, the law of June 21, 2014 for confidence in the Digital Economy, the Data Protection and Freedom Law of August 6, 2004 as well as the General Data Protection Regulation (GDPR: n° 2016-679).

Persons responsible for collecting personal data

For Personal Data collected as part of the creation of the User's personal account and their navigation on the Site, the person responsible for processing Personal Data is: La Compagnie des Accessories. https://marko-helmets.com is represented by Ouanes, its legal representative.

As responsible for processing the data it collects, https://marko-helmets.com undertakes to respect the framework of the legal provisions in force. It is in particular up to the Client to establish the purposes of its data processing, to provide its prospects and clients, from the collection of their consents, with complete information on the processing of their personal data and to maintain a register of treatments consistent with reality. Each time https://marko-helmets.com processes Personal Data, https://marko-helmets.takes all reasonable measures to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which https://marko-helmets.com processes them.

Purpose of the data collected

https://marko-helmets.com may process all or part of the data:

• to enable navigation on the Site and the management and traceability of services ordered by the user: connection and use of the Site data, invoicing, order history, etc.
• to prevent and combat computer fraud (spamming, hacking, etc.): computer equipment used for browsing, IP address, password (hashed)
• to improve navigation on the Site: connection and usage data
• to conduct optional satisfaction surveys on https://marko-helmets.com: email address
• to carry out targeted communication campaigns by SMS, email, telephone, on social networks and on other websites: telephone number, email address, navigation and behavior on the site.

https://marko-helmets.com does not sell your personal data which is therefore only used out of necessity or for statistical and analysis purposes.

Right of access, rectification and opposition

In accordance with current European regulations, Users of https://marko-helmets.com have the following rights:

• right of access (article 15 GDPR) and rectification (article 16 GDPR), updating, completeness of User data, right to lock or erase User data of a personal nature (article 17 GDPR), when they are inaccurate, incomplete, equivocal, out of date, or the collection, use, communication or retention of which is prohibited
• right to withdraw consent at any time (article 13-2c GDPR)
• right to limit the processing of User data (article 18 GDPR)
• right to object to the processing of User data (article 21 GDPR)
• right to portability of the data that Users have provided, when this data is subject to automated processing based on their consent or on a contract (article 20 GDPR)
• right to define the fate of Users' data after their death and to choose to whom https://marko-helmets.com must communicate (or not) their data to a third party that they have previously designated

As soon as https://marko-helmets.com becomes aware of the death of a User and in the absence of instructions from them, https://marko-helmets.com undertakes to destroy their data, unless their retention proves necessary for evidentiary purposes or to meet a legal obligation.

If the User wishes to know how https://marko-helmets.com uses their Personal Data, request to rectify them or oppose their processing, the User can contact https://marko-helmets.com in writing at the next address :

In this case, the User must indicate the Personal Data that he would like https://marko-helmets.com to correct, update or delete, by identifying himself precisely with a copy of an identity document ( identity card or passport).

Requests for deletion of Personal Data will be subject to the obligations imposed on https://marko-helmets.com by law, in particular with regard to the conservation or archiving of documents. Finally, Users of https://marko-helmets.com can file a complaint with the supervisory authorities, and in particular the CNIL (https://www.cnil.fr/fr/plaintes).

Non-communication of personal data

https://marko-helmets.com undertakes not to process, host or transfer Information collected about its Customers to a country located outside the European Union or recognized as “inadequate” by the European Commission without prior notice. the customer. However, https://marko-helmets.com remains free to choose its technical and commercial subcontractors on the condition that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: n ° 2016-679).

https://marko-helmets.com undertakes to take all necessary precautions to preserve the security of the Information and in particular to ensure that it is not communicated to unauthorized persons. However, if an incident impacting the integrity or confidentiality of the Customer's Information is brought to the attention of https://marko-helmets.com, the latter must inform the Customer as soon as possible and communicate corrective measures. taken. Furthermore https://marko-helmets.com does not collect any “sensitive data”.

The User's Personal Data may be processed by subsidiaries of https://marko-helmets.com and subcontractors (service providers), exclusively in order to achieve the purposes of this policy.

Within the limits of their respective responsibilities and for the purposes mentioned above, the main people likely to have access to the data of Users of https://marko-helmets.com are mainly our customer service agents.

Types of data collected

Concerning users of a Site https://marko-helmets.com, we collect the following data which are essential for the operation of the service, and which will be kept for a maximum period of 13 months after the end of the contractual relationship:

name, first name, email address, postal address, telephone number

https://marko-helmets.com also collects information that helps improve the user experience and provide contextualized advice:

Navigation on our site, behavior on our site (addition to cart, abandoned cart, etc.)

Data retention period

This data is kept for a maximum period of 13 months after the end of the contractual relationship.

The User may formulate directives relating to the conservation, erasure and communication of his personal data after his death in accordance with article 40-1 of law 78-17 of January 6, 1978. These directives can be general or specific.

The User can formulate their advance directives by clicking here.

Newsletter

When creating an account or at the footer of the site, the Internet user can subscribe to the newsletter in order to receive promotional offers and news by email. However, they can unsubscribe at any time via the link at the bottom of the page in each email.

Anyone creating an account on marko-helmets.com can receive a promotional email to invite them to validate their order, the Internet user has the possibility to unsubscribe and no longer receive this type of email.

Protection of my data

As data controller, marko-helmets.com takes all the greatest precautions to ensure the security and confidentiality of data and in particular, to prevent it from being distorted, damaged, or from unauthorized third parties having access to it.

marko-helmets.com has deployed a robust security system to ensure the highest security of collected data and to detect data breaches. This includes physical security of the buildings housing our systems, IT system security to prevent external access to your data, and having secure copies of your data.

When it uses subcontractors, marko-helmets.com ensures that they comply with the rules relating to data protection.

Transfer of personal data outside the European Union

You are informed that personal data concerning you may be transmitted for the purposes of the purposes defined above to companies located in countries outside the European Union and which do not present an adequate level of protection with regard to the Protection of personal data.

Prior to transfer outside the European Union, and in accordance with current regulations, we implement all the procedures required to obtain the guarantees necessary to secure such transfers.

Transfers outside the European Union may be carried out in particular within the framework of the following activities:

• Use of data for social networks
• Traffic analysis services

In order to meet the requirements of article 91 of decree 2005-1309, and for the sake of completeness, the User has the possibility of contacting us for the most up-to-date information on data transfers by clicking here.

Cookie information

On the cookies page, you can see all the cookies we use and why we use them:

https://www.marko-helmets.com/content/8-information-sur-les-cookies